(In accordance with The Protection of Personal Information Act. No. 4 of 2013)
This Privacy Policy explains how Vetcross Holdings Inc (hereafter “Vetcross”) collects, processes and safeguards your personal information and with whom we may share it. We encourage our customers, visitors, business associates and other interested parties to read this Privacy Policy, which applies to all users. By using our services or submitting personal information to us, you acknowledge that you understand and agree that Vetcross may collect, process, transfer, use and disclose your Personal Information and that your consent is voluntary, specific and informed.
HOW DOES VETCROSS USE INFORMATION COLLECTED ABOUT ME
We receive, collect and store any information you enter on our website and other online platforms, or submit to us. Users of our online platform can be assured that their data is only processed for the purpose of completing an order, order history, refunds, delivery information, promotions, general communications and updates from us.
If you do not want us to process your personal information, please contact us at website@vetcross.co.za
THE USE OF COOKIES
We may use cookies, which is a small text file that is sent by a website to your computer or mobile device where it is stored by your web browser. A cookie contains limited information, usually a unique identifier and the name of the site. Your browser has options to accept, reject or provide you with notice when a cookie is sent. Our cookies can only be read by Vetcross. They do not execute any code or virus and do not contain any personal information.
Cookies allow us to serve you more efficiently, and to personalize your experience with our service. We may use cookies for many purposes, including (without limitation) to save your password so you don’t have to re-enter it each time you visit our website, and to deliver content (which may include third-party advertisements) specific to your interests.
EXTERNAL LINKS
Our services may contain links to other websites maintained by third parties. Please be aware that we exercise no control over linked sites and Vetcross is not responsible for the privacy practices or the content of such sites. Each linked site maintains its own independent privacy and data collection policies and procedures and you are encouraged to view the Privacy Policies of these other sites before providing any Personal Information.
You hereby acknowledge and agree that Vetcross is not responsible for the privacy practices, data collection policies, and procedures, or the content of such third-party sites, and you hereby release Vetcross from any and all claims arising out of, or related to, the privacy practices, data collection policies and procedures and/or the content of such third-party sites.
SECURITY INFORMATION
Vetcross stores all data using industry standard security measures designed to safeguard against unauthorized access to our data. Users of our services are responsible for maintaining the security of any password, user ID or other form of authentication involved in obtaining access to password-protected or secure areas of our services. In order to protect you and your information, we may suspend your use of any of the services, without notice, pending an investigation, if any breach of security is suspected.
Security of information transmitted through the internet or via a mobile device can never be guaranteed. We are not responsible for any interception or interruption of any communications through the internet or for changes to or losses of data.
CHILDREN’S PRIVACY
We do not knowingly collect personal information from anyone under the age of 18.
If you think that your child provided this kind of information on our website, please contact us immediately to request removal.
CHANGES TO PRIVACY POLICY
We may decide to modify how we implement our obligations under the POPI Act. We will notify our customers of changes via email or post updates to our website. This Privacy Policy was last updated on 15 March 2022.
CONTACT US
If you have questions regarding this Privacy Policy, please contact Vetcross via email website@vetcross.co.za